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Armrests
Supportive comfort for arms
Headrest
Adjustable comfort for posture
Height Adjustable
Easily adjustable sitting position
Backrest recline
Customizable reclining backrest
Book Outpost
The Come Back Culture: 10 Business Practices That Create Lifelong Customers
Everything equal, customers choose whether they will return based on the feeling they get when interacting with your brand. Research reveals that a high number of customers will go through the trouble of switching brands due to a bad customer experience. Great businesses know how to make a customer feel seen, understood, and valued. Those satisfied customers trust you more and come back--and they tell their friends.
Backed by plenty of on-the-ground research and illustrated with real-life examples, The Come Back Culture shows you how to create an experience that keeps people coming back for more. It shows you how to
- build a hospitable team
- know your guest
- create moments that impress
- recover quickly when things go wrong
- and more
Whether you offer a service or a product online or at a physical location, you can use the principles in this book to turn your customers into raving fans of your business who not only spend their money but continue to spread awareness of your brand.
Regular price
$24.99 USD
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Small Space, Big Style
Discover space-savvy pieces—slim seating, nesting tables, wall shelving, and multifunctional storage—that open up your layout while adding warmth, texture, and modern character to every corner.
The Come Back Culture: 10 Business Practices That Create Lifelong Customers
Regular price
$24.99 USD
Product Detail & Specifications
Create a home that feels effortless yet intentional. From sculptural lighting to refined storage and cozy textiles, our curated pieces balance
form and function—so your rooms look beautiful, live comfortably, and age gracefully with your style.
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Vendor
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Book Outpost
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Type
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Jason Young, Jonathan Malm, Horst Schulze
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Product title
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The Come Back Culture: 10 Business Practices That Create Lifelong Customers
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Description
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Everything equal, customers choose whether they will return based on the feeling they get when interacting with your brand. Research reveals that a high number of customers will go through the trouble of switching brands due to a bad customer experience. Great businesses know how to make a customer feel seen, understood, and valued. Those satisfied customers trust you more and come back--and they tell their friends.Backed by plenty of on-the-ground research and illustrated with real-life examples, The Come Back Culture shows you how to create an experience that keeps people coming back for more. It shows you how to- build a hospitable team- know your guest- create moments that impress- recover quickly when things go wrong- and moreWhether you offer a service or a product online or at a physical location, you can use the principles in this book to turn your customers into raving fans of your business who not only spend their money but continue to spread awareness of your brand.
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Price
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Regular price
$24.99 USD
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Product variants
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Default Title
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Weight
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2.31 lb
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